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Mediation for Nonprofits and Social Enterprises

Tailored support for mission-driven teams, staff and boards navigating internal conflict, pressure and change​​​​​

Mission-Driven Work Doesn’t Mean Conflict-Free Work

Working in the third sector comes with deep passion, purpose – and pressure. When resources are stretched and commitment runs high, it’s natural for tensions to emerge. Even when teams are aligned on mission, they may not always agree on strategy, roles or priorities.

Mediation for nonprofits and social enterprises offers a respectful, values-led approach to addressing conflict – before it impacts morale, collaboration or impact. It’s not about blame or formality, but about finding a constructive path forward grounded in understanding and care.

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Having worked within several NGOs and sustainability-focused nonprofits, I know this landscape intimately. I understand what’s at stake – and how to support teams through difficult conversations with dignity and clarity.

Sector-Specific Experience, Sector-Specific Support

I’ve been a charity CEO, served on boards, and coached leaders across the third sector. I know how charity teams operate, the dynamics between trustees and staff, and the unique pressures that social enterprises face.

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My approach combines coaching, conflict resolution and deep sector understanding. Whether it’s conflict resolution in the third sector, co-leadership strain, or burnout-fuelled breakdowns, I provide calm, experienced support to help restore trust and focus.

How Mediation Can Help Your Organisation

Mediation is flexible and human-centred. It can be tailored to:

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  • Small teams or departments experiencing relational strain

  • Leadership pairs or co-founders navigating tension

  • Trustee/staff relationships under pressure

 

The process usually includes:

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  • A confidential consultation

  • 1:1 conversations to hear each voice

  • A facilitated dialogue session

  • Optional follow-up to check in on progress

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Nonprofit workplace mediation is voluntary, confidential and values-aligned. It’s designed to de-escalate – not formalise – internal issues, and to rebuild connection where it matters most.

Common Conflict Scenarios

Social enterprise conflict support is especially useful in situations such as:

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  • Strategic or mission misalignment

  • Co-lead or CEO–Chair tensions

  • Disagreements between staff and board

  • Personality clashes or communication breakdowns

  • Role confusion during transition or restructure

  • Burnout and emotional overload affecting relationships

 

The earlier mediation is introduced, the more effective it can be – helping teams reset before formal HR processes or resignations are triggered.

What Clients Say

"We care deeply about our work, but we’d stopped listening to each other. Mediation helped us step back, reflect, and reconnect to why we’re here in the first place.”


– Executive Director, Environmental Nonprofit

Let’s Talk in Confidence

If you're experiencing internal tension, uncertainty or misalignment in your team, let's talk.

 

Reaching out doesn’t commit you to anything – it’s simply a chance to explore whether mediation might help.

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You can count on my discretion, professionalism, and real-world understanding of how third sector teams work.

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Facing internal tension in your mission-led team? Let’s talk about how mediation could help you move forward.

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